Delivery

Delivery across the UK costs £3.95 and worldwide delivery at a fixed cost of just £4.95.

Returns

Not what you ordered or something not right? Here's how we can fix it:

• Returns are free if sent within the UK.
• Returned items must be in their original packaging with all labels still intact.
• To qualify for a refund or exchange, returns must be received within 90 days of the original order being placed.
• Refunds are processed within 72 hours of accepting the returned item back in our warehouse
• Shipping and tax/duties charges are not refundable unless the product is damaged, defective or you have received the wrong item.
• If you wish to exchange an item, we will deliver the new item to your existing delivery address.
• You must complete the return form (included with your order), and fill in your reason for returning.
• For any damaged or faulty products we will cover up to £20 GBP returns postage - if your returns postage costs more, please get in contact with our customer service team (info@contra-movement.com).
• When returning items to us, please obtain a printed receipt. Store the receipt safely with you until your request has been processed as we may ask you for the proof of shipment.

Note: All returns are subject to testing upon receipt.